This new home window lock was one of many that were shaved down by the installer, instead of adjusting the screws holding the locking cleat. When the window lock is shaved down, the window strength is compromised and can easily be opened by an intruder. I have inspected multiple brand new homes in the past few months, from various builders, with this same problem. It’s an installer problem, but it’s not getting corrected. Call us to inspect your new home – if you’re already in, have us inspect it before your one year warranty is up.